Scope and contact
This policy explains how Sarp Technical Solutions Gemi Donatım Sanayi Ticaret Limited Şirketi handles visitor and enquiry information. Read it with the personal data notice for controller details, purposes, legal grounds and rights. Contact: info@sarptechnical.com.
Information you provide
Forms are intended to understand a technical or commercial request. Share only necessary information. If supplying another person’s information, ensure you have appropriate authority and provide required information. Optional fields may be left empty. Do not submit passwords, payment details, identity documents or sensitive personal data.
Enquiry processing
Enquiries are recorded in the database independently of email notifications. A notification failure does not remove a successfully stored enquiry. A success message confirms registration with the website; it does not mean a quotation is accepted, a contract has formed, stock is reserved or an email has reached an inbox.
Product and commercial information
Product-family pages and guides support general information and enquiry preparation. Final model, dimensions, capacity, suitability, documentation, price and delivery are clarified in the selected product documents and written quotation. Representative images are not technical drawings or proof of completed projects. Manufacturer instructions and competent application review remain essential.
Security and access
Administration requires authentication and role checks. Private email configuration is separated from public website information. Authorised users must protect their own access credentials. Contact the Company if you identify suspicious access, misdirected information or unintended sensitive data disclosure.
External services
Manufacturer resources, maps and WhatsApp links are subject to their providers’ own policies when followed. The Company does not control third-party content or later policy changes. Citing a manufacturer does not imply authorised distribution, endorsement or partnership.
Storage and analytics
Advertising and marketing analytics are not enabled in this version. Necessary administration sessions use a cookie; the enquiry product list uses browser storage without names or contact details. See the cookie policy for purposes and clearing options. Notices and preferences must be reviewed before adding optional trackers.
Retention and updates
Retention is assessed against the purpose and legal obligations. Personal data requests follow the method in the notice. Policies are reviewed as operations and data flows change; historical enquiry and notice records are not silently rewritten.